Got Questions? We've Got Answers!

Discover everything you need to know about Simply Neleh—our products, process, and policies. Explore below to find quick and clear answers to your frequently asked questions.

What products does Simply Neleh sell?

Simply Neleh carries a wide variety of fashion items such as men's, women's, and kids' clothing, trendy accessories like bags and jewelry, comfortable footwear, and custom-made apparel with that personal touch.

Where does Simply Neleh source its products?

Our products come from trusted Filipino manufacturers and we cross borders where possible to obtain a wide variety with style, quality, and value.

Does Simply Neleh ship out of the country?

Yes, Simply Neleh ships both locally within the Philippines and globally to bring affordable fashion to our global customers worldwide.

 What is the approach of Simply Neleh on sustainability?

We are committed to sustainable practices at every stage, from responsible sourcing of materials to minimal impact packaging so that our fashion also aligns with our values around sustainability.

How do I customize an item?

Simply Neleh has plenty of customizable items, including clothing and accessories. Just follow the instructions on the product page to create your special and personalized look.

Can I return an item?

We accept returns on qualifying orders. For more details, see how to return items in our Return and Refund Policy.

How do I track my order?

You will receive an email with your tracking number as soon as your transaction is complete.

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